The U.S. Environmental Protection Agency (EPA) is requiring water suppliers to put annual drinking water quality reports into the hands of their customers. These Consumer Confidence Reports will enable Americans to make practical, knowledgeable decisions about their health and their environment.
EPA developed this rule in consultation with water suppliers, local governments, environmental groups, risk communication experts, and others during many public meetings in 1996 and 1997. The Consumer Confidence Report (Drinking Water Report) is the centerpiece of many provisions adopted in the 1996 Amendments to the Safe Drinking Water Act to give consumers more information on their drinking water and unprecedented opportunities to get involved in protecting it.
All community public water systems must distribute their Annual Drinking Water Report and the Department of Environment and Natural Resources must receive a copy of their report no later than July 1st.
The Consumer Confidence Rule requires water suppliers to mail or otherwise directly deliver the CCR to each bill-paying customer. In January 2013, EPA issued new guidance about what electronic methods meet the definition of direct delivery. Here are the new methods that EPA will accept as a form of direct delivery and a description of each method.
If a water system is aware of a customer's inability to receive a CCR electronically, a paper copy must be provided.
Water systems are not allowed to use social media such as Twitter or Facebook since these are membership Internet outlets and would require a customer to join the website to read their CCR. Water systems cannot use automatic telephone dialers to distribute CCRs because the entire content of the CCR cannot be provided.
In addition to electronic delivery, EPA accepts mail or hand delivery of CCRs as forms of acceptable delivery.
To view EPA's CCR Delivery Options and their slide show presentation follow these links:
The state of South Dakota prepares an Annual Drinking Water Report for all community public water systems throughout the state. If your system has had no violations for the previous year and is not served by another water system, your water system can use the report generated by the state to distribute to their customers. A copy of your water system's latest report can be found on our web page by selecting the Your Water System Information screen. Your water system should be contacted if you have questions or comments about your Annual Drinking Water Report.
A copy of your current report as submitted to the Department of Environment and Natural Resources, can be found on the Your Water System Information screen. For more information on the Consumer Confidence Report Rule, contact Mitch Williams in the Drinking Water Program or phone (605) 773-3754.